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FintechEnterpriseSaaSAI/ML

Building Scalable Data Analytics Layers for Industry-Wide Impact

How we built a robust data analytics layer to unify distributed datasets and provide actionable insights, demonstrated through a FinTech example.

The Challenge

Fragmented Data Hindering Insights Across Industries

Organizations across industries face challenges in unifying distributed datasets and deriving actionable insights.

  • Unstructured data from diverse sources like CRM systems, analytics tools, and APIs.
  • Difficulty in identifying bottlenecks and optimization areas due to scattered data.
  • Challenges in monitoring campaign performance and operational delays.

Key Challenges

Data Silos

Fragmented datasets across platforms prevented organizations from gaining a unified view.

Operational Bottlenecks

Delays in customer engagement and inefficient processes due to lack of visibility.

Campaign Inefficiency

High acquisition costs and missed opportunities to target high-performing customer cohorts.

Creating a Data Analytics Layer for Scalable Insights

Designed and implemented a data analytics layer to consolidate distributed data and provide visual insights.

Unified Data Architecture

Built a centralized data analytics layer using tools like Apache Airflow to integrate data from sources such as CRMs, IVR systems, marketing platforms, and databases.

Actionable Visual Dashboards

Developed Power BI dashboards for cross-functional teams to track performance, identify trends, and act on insights.

Cross-Industry Applications

Designed the framework to be adaptable for various industries, such as retail, healthcare, and manufacturing.

See It In Action

Explore our solution through visuals and demonstrations

Funnel Analytics

Funnel Analytics

Regional Analytics

Regional Analytics

Results & Impact

Measurable improvements in scheduling efficiency and team collaboration

50%

Reduction in customer acquisition cost (CAC)

100%

Improved visibility into operations and customer journeys

2x

Increase in campaign ROI tracking efficiency

Build Your Data Analytics Layer Today

Unlock the potential of your data with a unified analytics framework tailored for any industry.